I have been using asksam since 1990, some how my search window that is usually below the main window after a search, seem to have stopped showing on my screen I have tried for many hours to turn the search results window back on. Any ideas?
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Answer by
Ashish Bajaj
It may be helpful to try resetting the program or checking the program settings to see if the search results window can be turned back on. If the issue persists, contacting the askSam support team may also be an option.
The answer to the question is that yes, the program will quit after the 30 day free trial, but it can be made to operate permanently by purchasing a license.
Can I download the latest version (7.0.2.143) and use it with serial number for v. 7.0.2.141? I already have a purchased the 141 version.
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Answer by
Alex Urbach
Yes, you can register the application with the same serial number because there hasn't been a major version change. From 141 to 143 is considered a minor change that mostly fixed bugs and added some new feature or corrected other stuff.
Developers should allow you to do this procedure, but if you encounter issues, then get in touch with them and demand your rights. They shouldn't allow any other fees or something related.
You can't register the application because the official website doesn't exist anymore and they were the only ones who offered the possibility to register the application. You can still use the application through the available download, but that's the only thing available right now for askSam. You can use the link posted below to reach the download page.
How do I access my previously existing database that was created in version 5?
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Answer by
Sean Hill
The upgrade to a higher version requires money, as specified on the official website. If you still have the software, access the page and add to cart the version you need. The developers will ask you about the initial purchase to confirm eligibility for upgrade.
We want to export Metadata out of askSam. Which database is used in asSam?
Yes, it is possible to export data out of askSam. The database used in askSam is known as the askSam Database.
I have been using asksam since 1990, some how my search window that is usually below the main window after a search, seem to have stopped showing on my screen I have tried for many hours to turn the search results window back on. Any ideas?
It may be helpful to try resetting the program or checking the program settings to see if the search results window can be turned back on. If the issue persists, contacting the askSam support team may also be an option.
The answer to the question is that yes, the program will quit after the 30 day free trial, but it can be made to operate permanently by purchasing a license.
Can I download the latest version (7.0.2.143) and use it with serial number for v. 7.0.2.141? I already have a purchased the 141 version.
Yes, you can register the application with the same serial number because there hasn't been a major version change. From 141 to 143 is considered a minor change that mostly fixed bugs and added some new feature or corrected other stuff.
Developers should allow you to do this procedure, but if you encounter issues, then get in touch with them and demand your rights. They shouldn't allow any other fees or something related.
How can I register my askSam online?
You can't register the application because the official website doesn't exist anymore and they were the only ones who offered the possibility to register the application. You can still use the application through the available download, but that's the only thing available right now for askSam. You can use the link posted below to reach the download page.
How do I access my previously existing database that was created in version 5?
The upgrade to a higher version requires money, as specified on the official website. If you still have the software, access the page and add to cart the version you need. The developers will ask you about the initial purchase to confirm eligibility for upgrade.
Official website: http://www.asksam.com/products/
For the second part with the database, try exporting it from the version 5 and then use the Import function to bring it to version 7.